Teams are often moving from one incident to the other, all day long. A Customer Service director once told me: “My team has the feeling that if they aren’t firefighting, they aren’t doing their job as expected”. But does this sound like transportation excellence?
In this webinar recording, Jonathan shows how you can move from managing spreadsheets to managing exceptions.
Helpful for all transport planners, CSAs, and logistics professionals out there interested in learning some practical tips on how you can move from firefighting to a proactive way of working.
Want to catch up with the whole webinar series on Transportation Excellence? You'll find it here.
